The Australian Consulate-General in Papeete provides consular services to Australian and Canadian citizens in French Polynesia.
The Department of Foreign Affairs and Trade (DFAT) sets out the standard of service in the Consular Services Charter. The Charter signifies DFAT's commitment to providing effective, prompt and courteous consular services, delivered in an equitable way, to all Australians in need as well as clarifying the limits to consular services.
Smartraveller
Smartraveller has the latest, authoritative travel advice so you can be informed and prepared about overseas travel. Subscribe to receive travel advice updates - by simply supplying your name and email address – straight to your inbox.
You can now also subscribe to the new SMS service - by supplying your mobile number – to receive critical alerts in the event of a crisis overseas.
In a crisis, Smartraveller will activate a crisis page on its website. It will make it easier for you or someone you know to contact the Australian Government if you need help. It will supplement the consular emergency hotline.
Visit www.smartraveller.gov.au to subscribe or connect with Smartraveller on Facebook and Twitter. You can also check out the travel advice on the French Polynesia page.
Privacy
Personal information provided to the Department of Foreign Affairs and Trade (DFAT) is protected by law, including the Privacy Act 1988. DFAT’s privacy policy, the Consular Service Charter and the Consular Privacy Collection Statement are available on line. Personal Information may be used by us to provide consular assistance.
Contacts
If you need immediate assistance, you can call the Consular Emergency Centre, 24 hours a day and 7 days a week, on +61 2 6261 3305 from overseas or 1300 555 135 from within Australia.
For consular-related enquiries or assistance during business hours, contact the Australian Consulate-General in Papeete by phone on +689 40 57 69 00 or by email to [email protected]. Our office is open Monday to Friday from 9am to 4pm (except public holidays).