The Australian Consulate-General in Papeete provides consular services to Australian and Canadian citizens in French Polynesia.
The Department of Foreign Affairs and Trade (DFAT) sets out the standard of service in the Consular Services Charter. The Charter signifies DFAT's commitment to providing effective, prompt and courteous consular services, delivered in an equitable way, to all Australians in need as well as clarifying the limits to consular services.
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In a crisis, Smartraveller will activate a crisis page on its website. It will make it easier for you or someone you know to contact the Australian Government if you need help. It will supplement the consular emergency hotline.
If you need immediate assistance, you can call the Consular Emergency Centre, 24 hours a day and 7 days a week, on +61 2 6261 3305 from overseas or 1300 555 135 from within Australia.
For consular-related enquiries or assistance during business hours, contact the Australian Consulate-General in Papeete by phone on +689 40 57 69 00 or by email to [email protected]. Our office is open Monday to Friday from 9am to 4pm (except public holidays).