Australian Passports Services

Digital Upload:

Australians residing in French Polynesia are now eligible to renew their passports online.

Customers who have been issued with a 10-year Australian passport since 2006 or who are applying for a child passport will be able to upload their application via the Australian Passport Office website.

In order to use this digital upload function, you must:

• be located in French Polynesia and have a delivery address in French Polynesia
• have held a 10-year Australian Passport since 2006; or
• be lodging an application for a child

If you do not meet the above criteria, this option is not available to you, and you must lodge your Australian passport application in person at the Australian Consulate in Papeete.

For customers in French Polynesia who meet the above criteria, follow the steps below to lodge your passport application:

• Complete the application form online
• Upload the application form, supporting documents, digital photo and credit card payment authorisation
• Payment is taken by Credit Card only, in AUD (Australian Dollars)

Once your digital application is being assessed (note this may take up to 4 days), you will receive an email from [email protected] to finalise the payment authorisation.

You will also be contacted if:

• the application is for a child
• additional documentation is required
• there is a problem with what you have submitted
• you are not eligible for this service

Once your passport has been finalised it will be sent directly to your nominated address in French Polynesia.

Please note that if your delivery address is not in French Polynesia, the new upload function will not become available at the application stage.

Please refer to the Australian Passport Office  website for current processing times.

If you face any issues when completing the passport application or during the account registration process, please contact your closest Australian Consulate.

Examples where customers are not eligible for the digital upload function.

• If you have urgent travel or require an emergency passport you are not eligible use the digital upload function for this reason
• If you hold a Limited Validity Passport, you are not eligible to use the digital upload function
• Age 16 years and older, if you are applying for a passport for the first-time adult passport, provided all other requirements are met: A child who is applying for a first-time adult passport may be issued an LVP. The LVP may be upgraded to a FVP if presented in person prior to expiry). 

First Adult Passport or not eligible for digital upload:

If you are not eligible for online renewal, you must make your request to the Consulate directly

Please visit the Australian Passport Office to complete your online application form.

Once you have completed your online form, please email the following documents to [email protected] 

• A copy of your completed online application form
• Copies of any supporting documentation (where required)
• Digital copy of your new passport photos (please review our Passport Photo Requirements).

An officer from the Consulate will come back to you for the rest of the steps to follow.

 

 

Important links and further information

• Passport process explained and Frequently Asked Questions
• Quick guide to applying for a passport overseas
• Applying for a child passport
• Lost or Stolen passport
• Acceptable identification documents for adult PC8 applications
• List of approved Guarantors (if guarantors are non-Australians, and for use with Form PC8 only)
• Births, Deaths and Marriages Registrar in Australia

Documents written in languages other than English - Please note documents written in languages other than English must be translated into English by recognised translators. Please also note French Town halls, including in French Polynesia, issue multilingual documents and that some may require an Apostille from French authorities (the French Courts of Appeal in the area in which the French town hall is located can issue Apostilles). Please check with our office if your documents require an Apostille.

Delivery Timeframe

The Australian Passport Office is currently a high demand for passports. For this reason, we advise customers to apply for or renew their passport well ahead of their planned travel dates. The Australian Passport Office recommends you allow at least six weeks to get a new passport.

Fees

In Papeete, passport fees are payable only by credit card (American Express is not accepted), in Australian Dollars (AUD), through a credit card deduction authorisation form (available here or can be sent to you by email when you make your appointment). 

All passport applications lodged overseas incur an additional overseas surcharge fee for adults (including seniors) and children.

As of 1 January 2016, application fees applicable to child applicants aged 16 or 17 are the adult fee and the additional overseas surcharge fee is the child rate.

These overseas fees are indexed annually.

For further information and appointments - Email: [email protected].