Medibank Private and other recent data breaches – advice for foreign passport holders
18 November 2022
Medibank Private has advised the Australian Passport Office (APO) that no Australian Travel Document information was compromised in this breach.
Over 1,000 foreign passports were compromised through this cyberattack. Medibank Private is contacting impacted customers directly.
If Medibank Private has advised you that your foreign passport information was compromised, you should contact the government that issued the passport for advice on what to do. This is also the case for all data breaches that impact foreign passport holders.
Medibank impacted customers:
Contact Medibank’s Mental Health Support line on 1800 644 325 (Medibank international students call 1800 887 283 and ahm international students call 1800 006 745), go to ID Care’s dedicated Medibank and AHM breach response plan.
See the Australian Cyber Security Centre's Medibank Private alert.
Optus impacted customers:
Contact Optus customer service directly on 133 937, or go to their Passport Information webpage
Go to our Frequently Asked Questions on the Optus data breach and passport information
See the Australian Cyber Security Centre's Optus data breach alert.
Medlab impacted customers:
- Contact Medlab customer service directly on 1800 433 980, or go to their data breach web page.
The passing of Her Majesty Queen Elizabeth the Second
8 September 2022
The Australian Prime Minister, the Hon Anthony Albanese MP, has issued a media statement on the passing of the Queen that can be found at http://www.pm.gov.au/media/queen-elizabeth-ii.
The Commonwealth of Australia has established an online Condolence Book in honour of Her Majesty the Queen on the occasion of her death. Those wishing to express sympathy can do so via the online condolence book at http://pmc.gov.au/her-majesty-the-queen.
Emergency humanitarian assistance to Tonga - Joint Statement from FRANZ
1 February 2022
France, Australia and New Zealand reiterate their solidarity with the Kingdom of Tonga, which has been hit hard following the eruption of the Hunga Tonga-Hunga Ha’apai volcano on 15 January 2022. In response to the scale of the disaster, the three countries immediately activated the FRANZ mechanism, currently chaired by France, which enables them to coordinate their emergency action in the event of a natural disaster in the South Pacific.
The government and people of Tonga have rallied in the face of these twin natural disasters. They have done much to respond in challenging circumstances. In response to the needs expressed by the Government of Tonga, the FRANZ partners swiftly deployed maritime and air assets to support the Tongan response, deploying reconnaissance flights and delivering emergency assistance by air and sea. The emergency assistance has included drinking water, food, emergency shelters, electricity generation and desalination equipment, telecommunications equipment, medical equipment and hygiene kits, as well as technology for underwater and hydrographic assessment of port accessibility.
This solidarity is being deployed at the request of the Tongan authorities and in liaison with the National Emergency Management Office (NEMO) of Tonga, which is leading the response on the ground. Assistance is being delivered in compliance with COVID-19 restrictions applicable in Tonga, involving contactless unloading of relief supplies.
France, Australia and New Zealand are coordinating their efforts to assist Tonga along with other regional and international partners and organisations. We support intra-regional coordination as an effective way to build the resilience of our Pacific partners.
Against a backdrop of increasingly intense natural disasters due to climate change, France, Australia and New Zealand are determined to continue consolidating the FRANZ mechanism so as to be able to respond swiftly, effectively and in coordination with affected countries. In doing so, they will continue to support local leadership in crisis management.
Source: Australian Department of Foreign Affairs and Trade (in English) and France Diplomatie (in French).
Australian Consulate-General Papeete
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Related media releases:
- Consul-General in Papeete - 4 May 2021
- New Australian missions in the Marshall Islands and French Polynesia - 4 May 2021
News from the Department of Foreign Affairs and Trade
News from Australian Government agencies